Dear Chloe,

We're evolving our loyalty program to bring you a range of curated benefits designed to recognise you in more meaningful ways.
Below we share what's changing, what's staying the same and an exclusive offer to enjoy.

We're moving to a more personalised approach of tailored offers, exclusive experiences and thoughtful surprises throughout the year.

To start we're excited to share your first exclusive member offer:

Country Road: $30 off when you spend $100 or more in one transaction. Excludes Outlet and Third Party Sellers.

Trenery: $30 off when you spend $100 or more in one transaction on full-priced styles. Excludes Outlet.

Many of the benefits you know and love will remain unchanged, including early access to promotions and collections, membership tiers and free shipping benefits. There is no change to our beloved Spend and Save which will continue to be offered at key moments - we know this is a valued feature of the loyalty program. Additionally, Bronze, Silver, Gold and Platinum tiers will continue to enjoy birthday rewards. As you move through our tiers, you'll unlock additional privileges, from member invitations to considered gifts and seasonal rewards.

Some of our rewards will be changing:

Birthday Rewards will no longer be issued to Member tier customers.
Anniversary Rewards will be retired across all tiers.
The Spend and Earn structure of earning rewards on transactions will no longer be offered across all tiers.

These changes will take effect from Monday 11 May and make way for the introduction of new aspects to the Program. Any rewards issued before this date will remain valid until their expiry.

Thank you for your loyalty and for being part of our community. Our updated Loyalty Terms and Conditions can be found on our website. We're looking forward to evolving our program with you.

The Country Road and Trenery teams

Trenery & Country Road Member Offers are available from Friday 10 April to Sunday 19 April. Excludes davidjones.com, myer.com.au, theiconic.com.au and outlet.countryroad.com.au.

Enjoy free delivery on orders over $100 and 30-day returns^#

Find a store

Privacy

*Receive $30 off when you spend $100 or more on Country Road styles is available in Country Road stores in Australia & New Zealand and online at countryroad.com.au, countryroad.co.nz and countryroad.com, from Friday 10 April 2026 until Sunday 19 April 2026 (Offer Period). The offer is available to all Country Road Rewards program members only. To redeem the offer online, the customer must sign in with their Rewards Program account and apply the offer at checkout. The offer may be used multiple times within the offer period, exclusively on Country Road styles. Not in conjunction with any other offers. For full terms & conditions here.

*Receive $30 off when you spend $100 or more on full priced Trenery styles is available in Trenery stores in Australia & New Zealand and online at trenery.com.au, trenery.co.nz and trenery.co from Friday 10 April 2026 until Sunday 19 April 2026 (Offer Period). The offer is available to all Trenery & Country Road Rewards program members only. To redeem the offer online, the customer must sign in with their Rewards Program account and apply the offer at checkout. The offer may be used multiple times within the offer period, exclusively on full-priced Trenery styles. Not in conjunction with any other offers. For full terms & conditions click here.

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Loyalty Terms and Conditions update